I am incredibly impressed with the product here, as well as the exceptional service of the gal that was working. I stupidly didn't catch her name, but she has dark hair and used to live in Denver. (Describing her in the hopes she gets recognition from the owners, unless she is the owner in which case, she is killing it). There were probably 4-5 customers in there, and she did an amazing job of juggling everyone and offering product knowledge, suggestions, and stellar service overall. Super friendly, knew her stuff, very much enjoyed my experience in this store. I worked on retail for about 15 years so was familiar with most of the brands Damselfly carries. Excellent pricing, excellent product and inventory, great merchandising, very appealing to the eye. I wish I lived here just to shop at this store! Highly recommend!
Yes the clothes are awesome, and incredibly high quality, but the service I received today was stellar. I had purchased a pair of jeans that were too big, but had already removed the tags AND did not have a receipt when I went back in. There was a sign that clearly stated the return policy, which I was not incompliance with - But I asked about an exchange anyways. Not only did the gal who helped me bring me other pairs and sizes jeans for me to try on, she did so with a kind heart and understanding beyond what I was deserving of. She took a direct monetary loss simply for my own satisfaction as she will not be able to return or sell the jeans I returned. Thank you, thank you, thank you! You earned a lifelong customer today! (And I promise not to exchange anything else)
Great store and cute clothes but I have to say, the customer service was uncomfortable. The sales associates were on me like a hawk, constantly checking in, pressuring me to make a purchase. It felt like they were super desperate for a sale, and it was not a good look. Ladies, your store is beautiful - let your customers enjoy themselves!
High end, reasonably priced, designer clothing. So glad we stopped here! We had so much fun finding the perfect shirt for my wife. The owner Cammie was so helpful and full of joy. We will be back!
Best store in Bozeman! Amazing clothes for women ( my wife got the best Fall jacket ever) ...and make it more special and best customer service because of April...we love you April