Literally like any other rei across the country
The staff here is always friendly and helpful. I’ve enjoyed my last few visits to the store. Today we had a complicated return and Gary really helped us out! Because of the great customer service, this is my favorite of the many Bozeman outdoor stores to shop at!
Excellent customer service. A gal helped me with my sleeping bag selection. And went above and beyond. She even gave me a coupon for my purchase. Thanks
Abby at REI in Bozeman MT, is amazing. She works very hard and is very personable. She saved me 58$ today. She was friendly and a hard worker. She is a wonderful employee and made the experience fantastic.
Very limited inventory, out of several things we were looking for. I walked around the store trying to find someone to answer my questions but wasn't able to find anyone even though the store was relatively empty. Hopefully this was just an "off" day but I would not come to this location if I'm looking for anything specific. Otherwise, the store was very clean and well kept.